product

Shipping & Delivery

to over 100 countries* worldwide . . .

UNITED STATES OF AMERICA

effective 28 April 2025
effective 28 April 2025
effective 28 April 2025
effective 28 April 2025
effective 28 April 2025
effective 28 April 2025

The Shipping Truth

Due to new tariff policies introduced by the current U.S. government administration, shipping costs into the USA have increased.

As a result, we’ve had to adjust our shipping rates to reflect these changes — and unfortunately, we can no longer offer Free Shipping to the USA.

We know, it sucks. But trust, we’ll always work to keep shipping costs as low and fair as possible for our Pack.

Until the powers-that-be sort themselves out, Free Shipping to the USA is officially off the table.

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Understanding the New U.S. Tariff Structure (Effective May 2, 2025)

The U.S. government has implemented significant changes to its import tariff policies, particularly affecting goods from China and Hong Kong.


Key Changes:

  • Elimination of the De Minimis Exemption: Previously, goods valued under $800 could enter the U.S. duty-free. Effective May 2, 2025, this exemption no longer applies to imports from China and Hong Kong. All shipments, regardless of value, are now subject to applicable tariffs. ​

  • Increased Tariffs on Low-Value Shipments: Low-value parcels from China and Hong Kong will face tariffs of up to 120% or a flat fee of $100 per item. These rates are set to increase further to $200 per item effective June 1, 2025. ​

  • DHL will suspend B2C shipments to the U.S. with a declared value over $800 starting April 21, 2025, due to new customs processing rules and transit delays. Wholesale/B2B shipments over $800 are still accepted but may face multi-day delays.

  • Suspension of Postal Services: In response to these tariff changes, some postal services, including Hongkong Post, have announced the suspension of certain services for goods destined for the U.S., effective April 27, 2025.

standard\express options

We offer Standard Shipping (lower shipping fees) to the following countries*:

Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czech, Cambodia, Denmark, Estonia ,Finland, France, Germany, Greece, Hungary, Italy, Iran, Israel, Ireland, Japan, Kuwait, Lebanon, Latvia, Lithuania, Malaysia, Malta, Norway, New Zealand, Luxembourg, Netherlands, Philippines, Poland, Portugal, Spain, Sweden, Switzerland, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, Thailand, Turkey, United States, United Kingdom, Ukraine, United Arab Emirates, Vietnam

Customers in China, Macau and/or Hong Kong (collectively “The People's Republic of China”) will continue to enjoy a low shipping fee via SF Express. Delivery is 3-5 days after the order is confirmed.

** Free shipping for orders above $350 except for USA

If your destination country is not listed please reach out to us hello@thepackunderwear.com for assistance.

ADDITIONAL INFORMATION REQUIRED

IF YOUR SHIPPING ADDRESS IS BOUND FOR ANY OF THESE 4 COUNTRIES
IF YOUR SHIPPING ADDRESS IS BOUND FOR ANY OF THESE 4 COUNTRIES
IF YOUR SHIPPING ADDRESS IS BOUND FOR ANY OF THESE 4 COUNTRIES
IF YOUR SHIPPING ADDRESS IS BOUND FOR ANY OF THESE 4 COUNTRIES
IF YOUR SHIPPING ADDRESS IS BOUND FOR ANY OF THESE 4 COUNTRIES
IF YOUR SHIPPING ADDRESS IS BOUND FOR ANY OF THESE 4 COUNTRIES

TAIWAN

Personal Taiwan Identification Number, Registration via EZWAY APP & Name + Address must be an exact match per EZWAY APP

SOUTH AFRICA

Personal ID / Tax ID - A unique number issued to citizens from this country or Passport No. if you are not a citizen

BRAZIL

CPF/CNPJ Number (14-digit alpha numeric code)

CHILE

DNI Number (9-digit alpha numeric code)

Failure to submit these details during the checkout process may result in delays including custom delays and/or additional charges.

ThePack assumes no responsibility for inaccurate information submitted at the time of placing an order. As such, you are required to provide this information prior to payment.

How Do I Track My Order/Shipment?

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