We're closely monitoring the Coronavirus Disease 2019 (COVID-19) situation and continue to follow strategies and measures recommended by the Centers for Disease Control and Prevention (CDC) and public health departments. The CDC has information available on its website at https://www.coronavirus.gov that provides the latest information about COVID-19. We are sharing the CDC’s guidance to our employees via employee news articles, messages on bulletin boards, videos and an intranet site.
We do continue to have a temporary suspension of the guarantee on Priority Mail Express International from China and Hong Kong, which has been effective since Monday, Feb. 10, 2020, due to widespread airline cancellations and restrictions into this area. In addition, customers may see delays in mail and packages destined to European countries subject to restricted passenger airline travel. The Postal Service is undertaking all reasonable measures to minimize the impact to customers.
We thank you for your understanding and hope you continue to stay safe and follow your government advice.
We ship worldwide to over 100 countries.
During this period there is a temporary suspension of the guarantee on Standard Shipping International to the following countries due to the widespread airline cancellations and restrictions. As such the following countries shipping fee* has been amended to USD19.90 per order:
Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Kingdom, United States, Vietnam, Macao, Philippines.
*Single orders above USD100 will receive free shipping.
For countries not listed above, the shipping fee will be quoted at checkout.
The estimated time of delivery of your product will be communicated at the time of placing your order. We work with reputable courier companies and on average, deliveries will take 15 to 30 working days depending on your location during this period. Once ordered, you will receive a tracking number and can keep up to date with where your product is and when it'll arrive at your door.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at your own expense.